We Respect Your Privacy.
All of us within the First Financial Holdings family of companies respect your privacy and the personal information you share with us. Regardless of which of our companies you may patronize, your information is shared only with those firms which assist us in our day-to-day operations. Information on current and former customers is never sold to marketers or any other third party. In addition, we are committed to maintaining high levels of security to ensure that your information is accessible only by authorized personnel.
The following policy serves as a standard for all of our affiliates and employees for collection, use, retention, and security of your nonpublic personal information.
The Information We Collect
In order to provide or maintain your accounts, we may gather
"nonpublic personal information" about you. Collected via our new account application and other account documentation, this information is critical to open and administer your account. Common examples may include your account history, loan payment history, and similar data. Such information may come from any of the following sources:
- Information we receive from you on applications or other loan and account forms
- Information about your transactions with us, our affiliates, or others
- Information we may receive from third-parties such as credit bureaus, property inspection services, or the Department of Motor Vehicles
- Predecessor trustees (when applicable)
- Attorneys, accountants, or other professionals assisting in the administration of your account(s) Transactions facilitated through First Financial affiliates
In addition to the servicing of your accounts, we may use this information to help develop new products and services to better meet your needs. It also may be used to help us alert you to products and services that may be of value to you. We also may share information with our affiliates to facilitate transactions you may request. However, when any affiliate gathers credit information from you or about you from a third party, it stays completely within that affiliate.
We recognize the importance of protecting the privacy of
personally-identifying information that may be submitted to
us when you visit our website. The information we receive
depends on what you do when you visit our site. This is how
we handle the information we learn about you from your visit
to our website.
visit our site to read or download information on our
web pages such as press releases and checking and
savings account information:
We collect and store only
the following information about you: name of the domain
from which you access the Internet (for example, aol.com,
if you are connecting from an America Online account, or
a similar domain corresponding to your Internet Service
Provider "ISP"); date and time you access our website;
pages you may have visited on our site; and Internet
address of the website from where you came to visit our
We use the information we
collect to measure the number of visitors to the
different pages and sections of our site, and to help us
make our site more useful to visitors.
visit our website to use interactive banking tools such
as financial calculators and self-tests:
You may be asked for
personal information in order to complete the requested
analysis or evaluation. This information is NOT
identify yourself by sending an e-mail, signing on and
using our Internet Banking feature, or filling out forms
such as applications, check reorder forms, contact forms
and guest registers:
You may be asked for
personally-identifying information in order to process
your e-mail, transaction, form or application. This
information may be retained by us and our business
partners for processing and to facilitate decisions.
Information you submit to us is treated no differently
than any information you might provide in a written
format such as a brochure application, reorder slip to
order checks, or a letter.
Want To Be Very Clear
We protect and
safeguard the privacy of users
of our on-line services, just as we do throughout the
rest of our business. We will use personal information
to identify you, to communicate with you, and to help us
answer your questions.
We will NOT sell
to a third party for the purpose of solicitation or
provide personal information to a third party for its
Sometimes we send our
customers information about our products and services.
If you do not wish to receive this information, or if
you believe that your personal information is incorrect
contact us. We will investigate the situation and if
appropriate update our records.
If you have any
questions that are not answered in this section
You Should Know About Security
Internet Website brings together a combination of
industry-approved security technologies to protect data for
the bank and for you, our customer.
features password-controlled system entry, a VeriSign-issued
Digital ID for the bank's server, Secure Sockets Layer (SSL)
protocol for data encryption, a router and firewall to
regulate the inflow and outflow of server traffic.
Secure Access and Verifying User Authenticity
To begin a session
with the bank's server the user must key in a Log-in ID and a password.
The Internet Banking Solution uses a "3 strikes and you're out" lock-out
mechanism to deter users from repeated log-in attempts. After three
unsuccessful log-in attempts, the system locks the user out, requiring
either a designated wait period or a phone call to the bank to verify
the password before re-entry into the system. Upon successful log-in,
the Digital ID from VeriSign, the experts in digital identification
certificates, authenticates the user's identity and establishes a secure
session with that visitor.
Secure Data Transfer
Once the server
session is established, the user and the server are in a secured
environment. Because the server has been certified as a 128-bit secure
server by VeriSign, data traveling between the user and the server is
encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that
travels between the bank and customer is encrypted and can only be
decrypted with the public and private key pair. In short, the bank's
server issues a public key to the end user's browser and creates a
temporary private key. These two keys are the only combination possible
for that session. When the session is complete, the keys expire and the
whole process starts over when a new end user makes a server session.
Router and Firewall
filter through a router and firewall before they are permitted to reach
the server. A router, a piece of hardware, works in conjunction with the
firewall, a piece of software, to block and direct traffic coming to the
server. The configuration begins by disallowing ALL traffic and then
opens holes only when necessary to process acceptable data requests,
such as retrieving web pages or sending customer requests to the bank.
Using the above technologies, your Internet banking
transactions are secure.
Copyright Notice and Disclosures
Any person is hereby authorized to view
the information available from this web site for
informational purposes only. No part of the information on
this site can be redistributed, copied, or reproduced
without prior written consent of First Southeast Investors.
©2010 First Southeast Investors,
Inc. Charleston, SC All
All information in this site is protected by a
compilation copyright in the United States of America based
on U.S. Copyright Law (17 U.S.C. sec.101 et seq) and
International Copyright Laws and may not be reproduced in
whole or in part. Unless otherwise specified, no one has
permission to copy or republish, in any form, any
information found on this site.
The information contained or accessed, and references to
corporations, including their services and products, are
provided "as is" without warranty of any kind, either
express or implied, including, but not limited to, the
implied warranties of merchantability, fitness for a
particular purpose, non-infringement, or error-free or
Descriptions of, or references to, products, services or
publications within First Southeast Investors's web site do not imply
endorsement of that product, service or publication. First
Southeast Investors makes no warranty of any kind with respect to the
subject matter included herein, the products listed herein,
or the completeness or accuracy of the information. First
Southeast Investors specifically disclaims all warranties, express,
implied or otherwise, including without limitation, all
warranties of merchantability and fitness for a particular
This publication could include technical inaccuracies or
typographical errors. Changes may be periodically made to
the information herein.
Disclosure Statement For Consumers: Loan information
presented on the website of First Southeast Investors is in accordance
with the Federal Reserve Truth in Lending Act (12CFR226).
Interest rates displayed for loan products are based on an
Annual Percentage Rate (APR) and may fluctuate at any time.
Deposit information presented on the website of First
Southeast Investors is in accordance with the Federal Reserves Truth in
Savings Act (12CFR230). Interest rates displayed for deposit
products are based on Annual Percentage Yield (APY) and may
fluctuate at any time.
Facts, data, & other information presented on First
Southeast Investors website pages are provided directly by
First Southeast Investors.
First Southeast Investors, our employees, officers, directors and
shareholders are not responsible for
typographical errors or errors of omission; and, we cannot
guarantee that all information is accurate or complete.